FirstLink Tourism | Marketing and Management

Travel Management Consultancy

• Strategic Planning

• Revenue and Yield Management

• Creation of integrated and innovative Marketing Plans

• Market Research

Travel Marketing Services

•	Advertising Planning and Execution
•	Database, Online, Print and Outdoor Marketing
•	Media Relations
•	CRM – Customer Relationship Marketing including e-newsletters
•	Professional Call Centre
•	Tour Operator Sales Presentations and Training
•	Tour Operator and Media Educational Trips
•	Trade Show Planning and Representation
•	Event Management

Travel Representation and
Account Management Services

•	Facilities and staffing for Client Offices
•	Hotels and Ground Services
•	Car Hire
•	Airport Representation

Licenses, Memberships and Affiliations

•	ATOL (Air Travel Organisers Licence no. 4765)
•	APRO (Airline Public Relations Organisation)
•	SATOA (Southern Africa Travel Organisers Assn)
•	PATA (Pacific Asia Travel Association)
•	BAR UK (Board of Airline Representatives UK)