Choose from our range of three levels of service as presented
below. Alternatively, you are welcome to select from our
extensive menu and tailor the most appropriate combination
to suit your needs and budget.
We would welcome the opportunity to design a proposal for
you. Click here to request your
personalised proposal or call us on +44 (0)1293 596644.
Premium
Plus Service Provision
Representation
•
Dedicated account manager
•
Dedicated telephone lines answered in the name of
the principal
•
Local/ethnic language support
•
Branded stationery and support materials
•
Branded booking facility and issue of confirmation
vouchers
•
Customer Service administration
Marketing
•
Full sales and marketing plan
•
Product distribution (net rates and resort/destination
information)
•
Exclusive consumer, direct and web-marketing campaigns
•
Selective tactical advertising
•
Database development and management
•
Brochure fulfilment
Media Relations
•
Programme to identify, maximise and create positive
coverage in broadcast, print and new media
•
Press release drafting and distribution
•
Story placement
•
Crisis management and emergency planning
•
Press trip arrangement – both group and individual
(as required)
•
Liaison with commercial partners for joint PR activity
•
Brochure launches and media events (project basis)
•
Detailed and quantified reporting
Premium Service Provision
•
Dedicated telephone lines answered in the name of
the principal
•
Non-dedicated sales coordination
•
Access to regular marketing and promotions activity
•
Product distribution (net rates and resort/destination
information)
•
Exclusive direct marketing campaigns
•
Database development and management
•
Branded booking facility and issue of confirmation
vouchers
•
Tailored media relations programme if required
Standard Service Provision
•
Non-dedicated telephone lines answered in the name
of FirstLinkTourism
•
Non-dedicated sales coordination
•
Access to selective sales and marketing activity
•
Product distribution (net rates)
•
Non-exclusive marketing campaigns
•
Neutral booking facility and issue of confirmation
documents
